Loading page
Getting things ready…
Loading page
Legal information
SavantX Technologies Pvt Ltd is committed to providing fair and transparent refund and cancellation policies. This policy outlines the terms and conditions for refunds and cancellations of our services.
Last updated: December 2024
Navigate through our refund and cancellation policy sections
SavantX Technologies Pvt Ltd (“we,” “our,” or “us”) strives to provide exceptional services and customer satisfaction.
This Refund and Cancellation Policy outlines the terms and conditions under which refunds and cancellations are processed. By engaging our services, you agree to the terms outlined in this policy. We reserve the right to modify this policy at any time, and changes will be effective immediately upon posting.
Full refunds are available under the following circumstances:
To be eligible for a refund, you must:
You may cancel your service at any time, subject to the following terms:
100% refund if cancelled before project initiation
75% refund if cancelled during initial development phase
50% refund if cancelled during mid-development phase
No refund if cancelled after 50% completion, deliverables provided
To request a refund, please follow these steps:
Contact us via email at contact@savantxtechnologies.com with your order number and reason for refund.
We will review your request within 2-3 business days and verify eligibility.
Upon approval, refund will be processed to your original payment method.
You will receive email confirmation once the refund is processed.
The following services are non-refundable:
Partial refunds may be issued in the following scenarios:
Refund amount calculated based on work completed and remaining deliverables.
If project scope is reduced after initiation, refund for removed features.
Refund difference if service is downgraded or modified.
Refund processing timelines:
2-3 business days
5-10 business days
3-5 business days
Total time: 10-18 business days from approval to receipt in your account
If you disagree with a refund decision, you may:
Submit additional documentation or evidence for reconsideration within 7 days.
Request escalation to management for complex cases requiring further review.
We aim to resolve all disputes fairly and within 14 business days.
SavantX Technologies Pvt Ltd reserves the right to modify this Refund and Cancellation Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.
Your continued use of our services after any modifications constitutes acceptance of the updated policy. If you do not agree with any changes, you may cancel your service in accordance with the cancellation terms.
For refund requests, cancellations, or questions about this policy, please contact us:
Sector 125, Mohali, Punjab
Panchanpur, Tekari, Gaya, Bihar